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Phone : 1-877-893-7374 Fax : 1-818-847-0550
Customer Service Inquiries: CustomerService@freshology.com
Information Inquiries: info@freshology.com

Address : 10950 Sherman Way, Suite 140, Burbank, CA 91505

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What is Freshology?

Freshology provides gourmet calorie-controlled meals made with the finest ingredients cooked fresh and delivered to your front door. Freshology only uses Antibiotic & Hormone Free Proteins & the Finest ingredients. All our programs are healthy calorie and carb -controlled meals that rely on lean proteins, fresh fruits, vegetables, good fats and low glycemic carbs. Freshology is not just a diet; it is a complete dining experience. Whether you are looking to achieve weight loss, maintain good health, or simply get your meals in the most convenient way, FRESHOLOGY has all the tools to help you reach your goals effortlessly.
What sets Freshology apart from all other similar programs available?

Freshology provides a balanced, portion controlled fresh and healthy food delivery service that has the best tasting menu on the market. Every meal is created by our 5-Star chefs and we have 28-90 day menu rotations that provide the most variety for the most discerning palates. We do not use preservatives, freeze - dried or dehydrated ingredients in any of our dishes. Customer service is available 6 days a week to provide you with information and support during your program.
How many calories does each meal contain?

Daily calories range from 1150-1400 calories for women and 1700-2000 calories for men.
What is the average weight loss?

You will begin to see results in a few weeks of eating fresh gourmet meals. Although client results may vary, most people lose 1-3 lbs. per week thereafter.
How do I heat the food?

With our Go Green containers, you can heat your meals in the microwave oven. We recommend that you remove the food and place it on a plate before microwaving it. We recommend heating your breakfast (after removing any fruit or sauce containers) for 1-2 minutes, lunch (after removing any sauce containers) for 1-2 minutes and dinner (after removing any sauce containers) for 2-3 minutes, depending on the power of your microwave. If you don't have the time or convenience to do so, then you can remove the seal from the microwavable container and heat for 2-3 minutes.
What if I am allergic to or dislike a particular food?

If you have a shellfish allergy, or dislike certain proteins (poultry, red meat, seafood), your Freshology consultant will design and personalize your program to your preferences. Please be sure to take the opportunity to let us know what your needs are, so that we may design a program that works best for your nutritional needs.
What should I drink?

Water, water, water! You should drink at least eight glasses of water a day even if you are not on a Freshology program. Be sure to drink one eight ounce glass of water before each meal. Try to limit coffee to one cup if possible. Caffeine and artificial sweeteners can have a negative effect on your insulin levels; therefore, it is best to keep them at a minimum.
Can I order the program for only weekdays?

Absolutely! Our 5-day meal delivery plan options offer the perfect balance and flexibility for those who eat out or travel as part of their lifestyle.
Do you offer the option to continually receive the meals without having to call or place an online order?

Yes, but you must select that as an order option when you place your order. Please inform the customer service representative on the phone when you place your order or make that selection when you place your online order. You have the option for this automated service, which will be renewed and billed to your credit card 3-5 business days prior to the beginning of your program.
How are my meals delivered with the daily Southern California delivery?

You will find a stylish black energy efficient cooler bag every morning at your doorstep by 6 am. It will arrive with a safety seal to ensure the meals have not been tampered with after its delivery. A menu with the description of the meals, simple heating instructions and directions if the meal should be served chilled or heated. Any substitutions will be noted on labels placed on the side of your individual meal containers. Ice packs are included to keep the cooler at a regulated temperature until you are able to refrigerate the contents or pick it up on your way out the door. At the end of the day, just leave your empty bag, including ice packs, outside of your door to be picked up when your new fresh delivery arrives.
What is Freshology?

Freshology provides gourmet calorie-controlled meals made with the finest ingredients cooked fresh and delivered to your front door. All our programs are healthy calorie and carb -controlled meals that rely on all-natural hormone and antibiotic free lean proteins, fruits, vegetables, good fats and low glycemic carbs. Freshology is not just a diet; it is a complete dining experience. Whether you are looking to achieve weight loss, maintain good health, or simply get your meals in the most convenient way, FRESHOLOGY has all the tools to help you reach your goals effortlessly.
What sets Freshology apart from all other similar programs available?

Freshology provides a balanced, portion controlled fresh and healthy food delivery service that has the best tasting menu on the market. Every meal on the GetSlim Gold and GetSlim Silver Programs is created by our 5-Star chefs and we have 14-28 day menu rotations that provide the most variety for the most discerning palates. We do not use preservatives or dehydrated ingredients in any of our dishes and all of our critical proteins are hormone and antibiotic free. Customer service is available 6 days a week to provide you with information and support during your program.
How many calories does each meal contain?

Daily calories range from 1150-1400 calories for women and 1600-2000 calories for men.
What is the average weight loss?

You will begin to see results in a few weeks of eating fresh gourmet meals. Although client results may vary, most people lose 1-3 lbs. per week thereafter.
How do I heat the food?

With our Go Green containers, you can heat your meals in the microwave oven. On our GetSlim Gold Program we recommend that you remove the food and place it on a plate before microwaving it. We recommend heating your breakfast (after removing any fruit or sauce containers) for 1-2 minutes, lunch (after removing any sauce containers) for 1-2 minutes and dinner (after removing any sauce containers) for 2-3 minutes, depending on the power of your microwave. If you don't have the time or convenience to do so, then you can remove the seal from the microwavable container and heat for 2-3 minutes.
With GetSlim Silver, each meal has individual heating instructions for you to follow. Please make sure to follow the directions, depending on the power of your microwave.
What if I am allergic to or dislike a particular food?

If you have a shellfish allergy, or dislike certain proteins (poultry, red meat, seafood), your Freshology consultant will design and personalize your program to your preferences. Please be sure to take the opportunity to let us know what your needs are, so that we may design a program that works best for your nutritional needs.
What should I drink?

Water, water, water! You should drink at least eight glasses of water a day even if you are not on a Freshology program. Be sure to drink one eight ounce glass of water before each meal. Try to limit coffee to one cup if possible. Caffeine and artificial sweeteners can have a negative effect on your insulin levels; therefore, it is best to keep them at a minimum.
Can I order the program for only weekdays?

Absolutely! Our 5-day meal delivery plan options offer the perfect balance and flexibility for those who eat out or travel as part of their lifestyle.
Do you offer the option to continually receive the meals without having to call or place an online order?

Yes, but you must select that as an order option when you place your order. Please inform the customer service representative on the phone when you place your order or make that selection when you place your online order. You have the option for this automated service, which will be renewed and billed to your credit card 3-5 business days prior to the beginning of your program.
How are my meals delivered with the daily Nationwide Programs?

All GetSlim Silver meals are flash frozen and are packaged in a temperature controlled box with insulated material to keep the meals at the highest standards of safety and quality. Everything is then shipped via FedEx 1, 2 and 3 Day Ground and Express, depending on where you live.
All GetSlim Gold meals are FRESH and are packaged and sealed in special containers, then placed in a shipping box with insulated material to keep it at the utmost quality and meet the highest standards of safety and quality. Everything is then shipped via FedEx 1and 2 Day Ground and Express, depending on where you live.