Freshology

What is GetSlim Silver?

GetSlim Silver is the first gourmet flash frozen weight loss program delivered right to your door! GetSlim Silver starts at $35.95 per day plus S&H.

What is the difference between Freshology Gold and GetSlim Silver?

Jillian Michaels Freshology Gold provides you with fresh meals that are shipped twice a week via FedEx. GetSlim Silver provides you with flash-frozen meals that are shipped once a week via FedEx.

Can I do just 7 days a week?

Absolutely! GetSlim Silver is delivered once a week with your meals for either 5 or 7 days a week.

What does “flash-frozen” mean?

Flash freezing is a process where each meal is frozen at temperatures well below water's freezing point, which allows the meals to freeze quickly without forming large ice crystals. This allows your meals to retain their full flavor during the heating process.

How are the meals shipped?

All GetSlim Silver meals are flash-frozen and are packaged and sealed in special containers, then placed in a shipping box with insulated material to keep it at the utmost quality and meet the highest standards of safety and quality. Everything is then shipped via FedEx Ground and arrives by the end of each week.

Your meals are shipped out at the beginning of each week and arrive by the end of the week, depending on where you live. You will receive an e-mail with a direct link to your FedEx tracking information so that you may schedule accordingly for the arrival of your meals.

Can I have them shipped to my office?

We suggest having your shipments sent to your home address.

If you choose to have your package sent to your office, FedEx has the right to deliver your package between 8am-8pm. If your office closes before that time and FedEx delivers your package and you are not there to receive it, Freshology will not be responsible for meals that were not able to be consumed.

Can I have them shipped to a PO Box?

No. FedEx will not deliver to a P.O. Box.

What if I'm not home when the box arrives?

FedEx will only make one delivery attempt, and will leave your meals at your doorstep without a signature. In addition, a FedEx delivery record will be conclusive proof of delivery. The meals will be left for you in a sealed weatherproof cooler and will be safe and cool when you arrive home. When you arrive home, please place meals in your freezer. If you will not be able to pick up your package at the end of the day of the delivery, since the package is perishable, we strongly advise you to arrange for someone to be available to place your meals in a freezer upon delivery. We do recommend you select from the available delivery dates that are scheduled for the national programs when you order so that your box won't result in an unattended delivery for an extended period of time.

What if I live in a secured building?

If FedEx is not able to access your building and the driver does not feel that it would be safe to leave your package outside of the building, they will hold the package at your local FedEx facility for pick-up. You are welcome to contact FedEx to ask for a reattempt of your shipment, or to arrange to pick up your package at their facility.

Are you able to accommodate my allergies on this plan? What if I don't like a certain ingredient? Do you offer Vegetarian meals? Do you offer Vegan meals?

We offer 5 delicious menu options on the GetSlim Silver plan:

1. Chef's Select
2. No Seafood
3. No Pork or Shellfish
4. No Red Meat (Beef and Pork)
5. Vegetarian with Seafood (No Beef, Pork, Chicken, or Turkey)

What type of menu will I receive? What do you mean by “Classic” menu?

GetSlim Silver offers a classic menu that is on a 14 day menu rotation. This means that, over 14 days the meals will not be prepared the same way during the menu rotation (varies based on your individual dislikes and allergies). The menu is similar to your favorite bistro where the meals are classic in taste.

Can I stop shipments? Can I stop individual days? Can I change the address for my shipments?

If you would like to stop a shipment, contact your Freshology Consultant no later than 4pm the Thursday before your meals are schedule to ship out. We will suspend your shipments for the dates you provide, to the best of our ability. The extra shipments will then be added to the end of your program. You are also welcome to put your plan on suspension if you do not know when you would like to resume your shipments.

If you would like to have your meals shipped to an alternate address, please contact your Freshology representative at least 3 business days notice prior to your ship date in order for you not to experience a delay in the receipt of your package.

What do I do with all this packaging?

We at Freshology have a global awareness and we care about the environment and understand the need to recycle containers and packing materials. We offer some great suggestions on in your Startup Packet for recycling and/or re-using your packing materials. In order to recycle the Styrofoam that will arrive in your delivery boxes, you can visit EARTH911.ORG to find recycle centers in your area.

What if I don't want all the meals?

GetSlim Silver is only available as a full program at this time.

I just want to try the plan. Do you auto-renew my plan?

We do not auto-renew any of our clients, unless they specifically request this service. We will contact you via phone, email, and notes in your bag, 5 to 7 days from the end of your plan to confirm if you would like to renew or end your plan. We will not charge your card without your request.