What is Freshology?
Freshology provides gourmet calorie-controlled meals made with the finest ingredients cooked fresh and delivered to your front door. All our programs are healthy calorie and carb- controlled meals that rely on lean proteins, fresh fruits, vegetables, good fats and low glycemic carbs. Freshology is not just a diet; it is a complete dining experience.
Whether you are looking to achieve weight loss, maintain good health, or simply get your meals in the most convenient way, FRESHOLOGY has all the tools to help you reach your goals effortlessly.
What sets Freshology apart from all other similar programs available?
Freshology provides a balanced, portion controlled fresh and healthy food delivery service that has the best tasting menu on the market. Every meal is created by our 5-Star chefs and we have 28-90-day menu rotations (depending on the program you select) that provide the most variety for the most discerning palates. We do not use preservatives, freeze- dried or dehydrated ingredients in any of our dishes. Customer service is available 6 days a week to provide you with information and support during your program.
What are the benefits of Freshology Programs?
Freshology is nutritionally balanced and convenient - it's like having your own personal chef and dietitian every day! Eat amazing gourmet food and lose weight. No shopping, no planning, no cooking, and no cleaning. Save time and money while looking and feeling your best.
In addition to weight loss and weight maintenance, the Freshology meal program sharpens mental focus, increases metabolism, stabilizes blood sugar, increases energy, and decreases cholesterol levels.
How can Freshology help me lose weight?
There is no magical formula for weight loss except for the following: If you take in less calories than you use, you will lose weight. Adopting a healthy diet is the key to successful, long-term weight loss. Freshology is not diet food- it is real food- the type of food you should be eating every day. It teaches you a healthier way to eat as a lifestyle vs. a short term "diet". We use only the leanest proteins, freshest produce available on the market and the highest quality ingredients for all of our meals.
Your results will depend on which program you choose and the amount of commitment you decide to put into it. Remember, you will have the benefit of your personal Freshology consultant to help you along the way in order to reach and maintain your goals.
Do you offer customer support?
Personal consultants are available 6 days a week. Simply call 1-877-893-7374.
What is FRESHDINING and FRESHLITE?
FRESHDINING is a gourmet fresh diet meal delivery program designed for the purpose of weight loss and healthy living delivered daily right to your door! Fresh Dining starts at $54.95 per day plus delivery.
FRESHLITE is a classic fare diet meal delivery program designed for the purpose of weight loss and healthy living delivered daily right to your door! Fresh Lite starts at $44.95 per day plus delivery.
How does it work?
As a FRESHDINING or FRESHLIGHT client, you will receive all of your prepared meals at your home or chosen location daily including breakfast, lunch, dinner and dessert (and a snack on the FRESHDINING Program) for the day. Ice packs are included to keep the cooler at a regulated temperature until you are able to refrigerate the contents or pick it up on your way out the door. Your meals are packaged in 21% less carbon dioxide emission containers that can be heated in the microwave.
Where are Freshology daily deliveries available?
Freshology delivers to most zip codes in Los Angeles and Orange County on a daily basis. Please consult with your customer service representative to confirm that we deliver to your zipcode.
Are family style meals available?
The WHOLEFAMILY Program was designed with busy families in mind. With today's lifestyle, getting the family together to eat can be a challenge. We deliver breakfast, dinner and dessert for the adults in the household and children's dinners - all you have to do is get everyone around a table.
What if I only want lunch and dinner instead of the entire program?
The Lifestyle Program allows you to order the meals for the day that you are interested in receiving. Consult your Freshology Representative in order to customize a program for your lifestyle and nutritional needs.
Are children's menus offered?
We offer children's dinners and desserts.
What number of calories does each day contain?
Daily calories range from 1200-1400 calories for women and 1800-2000 calories for men.
Do you have menus?
Yes, we have our menus for the current and upcoming week on www.freshology.com by every Tuesday night. In addition, menus are included in your deliveries along with your food.
How can the Freshology weight loss programs help me lose weight?
There is no magical formula for weight loss except for the following: If you take in less calories than you use, you will lose weight. Adopting a healthy diet is the key to successful, long-term weight loss. FRESHDINING is not diet food- it is real food- the type of food you should be eating every day. It teaches you a healthier way to eat as a lifestyle vs. a short term
diet
. We use only the leanest proteins, freshest produce available on the market and the highest quality ingredients for all of our meal.
What if I have no weight to lose?
Freshology programs can also be a weight maintenance.
Freshology represents a balanced diet with many benefits to overall health, including increased energy, the promotion of lean muscle mass and better mental clarity, to name a few. Freshology is not only a convenient solution to those seeking to lose weight, but to those looking to maintain a healthy lifestyle and diet. See how much others have lost with Freshology at www.freshology.com.
What is the average weight loss?
You will begin to see results in a few weeks of eating fresh gourmet meals. Although client results may vary, most people lose 1-3 lbs. per week thereafter.
How long before I see any results?
Within the first 5 days, your body will adjust to the portions and begin to alter your cravings thereafter. Some of our clients lost between 2-5 lbs in their first week by strictly sticking to Fresh Dining weight loss programs. You should start to feel your clothing fitting a little looser within 2 weeks of the program.
Will I gain back weight once the program is complete?
At Freshology, what you feed your body is a way of life. Eating healthy leads to a happy and healthy emotional and physical well-being. Once you try any of our Freshology programs, you will have the knowledge to eat properly, understand portions and maintain your weight loss with the right commitment.
How long can I stay on a Freshology meal Program?
We have had many success stories where a client starts on the program to lose weight and they continue to stay on our program to continue living a healthy lifestyle. We don’t represent a diet- we represent a healthy lifestyle where we provide nutritionally balanced gourmet meals that you will love! This is the way you should be eating everyday- just let Freshology buy, prepare, cook and deliver it right to your door. Let us do all the work for you.
How do I pay for my meals?
All Freshology Programs must be prepaid before the first delivery and may be purchased by credit card. Freshology accepts AMEX, VISA, MasterCard.
Do you offer the option to continually receive the meals without having to call or place an online order?
Yes, but you must select that as an order option when you place your order. Please inform the customer service representative on the phone when you place your order or make that selection when you place your online order. You have the option for this automated service, which will be renewed and billed to your credit card 3-5 business days prior to the beginning of your program.
What if I go out of town during a scheduled meal delivery and need to take time off?
We will suspend your deliveries for the dates you provide with a minimum of a 3 business day notice. The extra days will then be added to the end date of your program. You can then return to your Freshology program at any time.
Do you have a cancellation policy?
We require that you Contact your Freshology Consultant 3 business days before the date you wish to cancel; you will be completely refunded for any unused portion of your program. Please keep in mind that should you cancel before the end of you plan, your daily rate may be prorated if you received a promotional rate. Your Freshology consultant will remind you towards the end of your program so that you have the choice to renew your program or take time off and resume at a later date. Remember, Freshology meals are freshly prepared. After an order has been placed, your fresh fruits and vegetables, produce and other ingredients are ordered. If you have a sudden emergency (out of town, etc.) please arrange for a friend or relative to pick up your meals.
Can I have my meals delivered to an alternate address?
Yes. Contact your Freshology Consultant 3 business days before the delivery date in order for us to make the adjustment to your program.
Can I order the program for only weekdays?
Absolutely! The Freshology Programs are designed for our clients with busy lifestyles who may not require 7 days of meals. You can select which days you would like to have Freshology meals whether it is once a week, to 7 days a week.
Can I do the program if I travel a lot?
Absolutely. If you contact your Freshology Consultant 3 business days before your delivery date, we can suspend and resume your program accordingly in order to accommodate your travels plans.
What is the difference between FreshDining and FreshLite?
Both of these programs are our signature weigh loss meal plans. The main differences in these programs are the options of customization, number of meals, menus and prices.
FreshDining has a gourmet menu for a fresh home meal delivery program designed for the purpose of weight loss and healthy living. FreshDining is highly customizable with the most options for allergies, preferences and dislikes. Your meals include breakfast, lunch, dinner, snack and dessert! Fresh Dining starts at $54.95 per day plus delivery.
FreshLite is home meal delivery program designed for the purpose of weight loss and healthy living with a menu of classic fare. FreshLite is customizable by specific allergies and critical proteins. Your meals include breakfast, lunch, dinner, and dessert! FreshLite starts at $44.95 per day plus delivery.
How soon will I begin to receive my meals?
3 business days after signing up.
How are Freshology meals delivered?
As a Freshology client, you will find a stylish black energy efficient cooler bag every morning at your doorstep by 6 am. It will arrive with a safety seal to ensure the meals have not been tampered with after its delivery. A menu with the description of the meals, simple heating instructions and directions if the meal should be served chilled or heated is enclosed on the side of your cooler. Any substitutions will be noted on labels placed on the side of your individual meal containers. Ice packs are included to keep the cooler at a regulated temperature until you are able to refrigerate the contents or pick it up on your way out the door. At the end of the day, just leave your empty bag, including ice packs, outside of your door to be picked up when your new fresh delivery arrives.
What if there is a problem/error with a meal that has been delivered?
If you have any question or concerns about any meals that you have received, please contact the Customer Service Department at 1-877-893-7374.
How long can I keep meals in my fridge?
The Freshology Meals can be left in the refrigerator for up to 3 days after delivery (depending on the protein).
How do I heat the food?
With our Go Green containers, you can heat your meals in the microwave oven. We recommend that you remove the food and place it on a plate before microwaving it. We recommend heating your breakfast (after removing any fruit or sauce containers) for 1-2 minutes, lunch (after removing any sauce containers) for 1 ½ to 2 minutes and dinner (after removing any sauce containers) for 2-3 minutes, depending on the power of your microwave. If you don't have the time or convenience to do so, then you can remove the seal from the microwavable container and heat for 2-3 minutes.
What about the sauce?
Sauces should be poured over the meal either before or after the meal is heated. It is not recommended that the sauces in their plastic container be placed in the microwave to be heated.
Should I take supplements?
Freshology meals promote the proper amount of vitamins and minerals. However, we do recommend Omega-3 Fish Oil as a wonderful source of health-promoting omega- 3 fatty acids. Always be sure to consult your physician if you have any further questions.
Can I add seasoning to the meals I received?
Yes, we recommend that you use low sodium seasoning whenever possible.
What if I have Diabetes?
This program is safe and very beneficial for Type 1 and Type 2 diabetes. By sticking to the program, you can greatly reduce your insulin dosage and lead a healthier life. Freshology programs focus on lean protein, complex carbohydrates, and low fat. Our program portions out your meals using only lean proteins and low glycemic fruits and vegetables. The lean protein is what keeps you feeling full and maintaining your blood sugars. We avoid any of the simple sugars like white bread, refined sugar, and pasta. These spike your blood sugar then drop rapidly and cause you to be hungry again shortly after eating.
What if I have high cholesterol?
A- High cholesterol is a result of eating foods high in cholesterol. Freshology offers an alternative to foods high in saturated fats. Freshology also offers only lean proteins.
What if I am allergic or dislike a particular food?
If you have a shellfish or tree nut allergy, or dislike certain proteins (poultry, red meat, seafood), your Freshology consultant will design and personalize your program to your preferences. Please be sure to take the opportunity to let us know what your needs are, so that we may design a program that will work with your lifestyle.
Do you have a meatless menu?
We have meatless options to fit into any Freshology menu. We do prefer that you have both soy and seafood of some kind to keep your variety interesting.
What if I’m on medication?
We suggest consulting your physician before you start this or any other nutrition program.
Can I do the program if I am breastfeeding?
Our Fresh Mommy program is designed for nursing mothers. The menu has been designed to exclude certain items that are known to cause discomfort to both mother and child (i.e. broccoli, cauliflower, chocolate, high mercury seafood, etc.) Fresh Mommy provides a healthy, nutritious, balanced diet for the optimal health of both mother and child.
What can I do to get the most effective results on the Freshology Program?
In order to get the best results, we advise you not to add any extra meals or snacks on top of what you are already consuming with our program. Drink 8 glasses of water a day and avoid drinking more than 1 caffeinated beverage, along with sodas, juices, alcohol or sugar-filled drinks. We also advise, upon your physician's approval, to incorporate physical activity and exercise at least 3 days per week.
Stick to the program! Your Freshology consultant is there to answer all your questions and support you during your entire program.
Should I eat all the meals on each day even if I am not hungry?
You should most definitely eat all meals. Healthy eating is all about hormonal responses to food. The balance will shift if you do not eat everything that's provided in your program. At Freshology we calculate your daily nutritional requirements, so that you don't have to. Your meal plan has been designed to provide you with essential nutrients necessary for optimal energy, nutrition and weight loss.
What if I am still hungry?
If you are still hungry, we ask that your drink an 8oz glass of water. Sometimes we mistake our body as it being hungry, when in reality it is dehydrated. If you are still very hungry, during the first 2 weeks of transition, we list snacks that are under 150 calories in our
Recommended Snack List
available in your Welcome Packet.
What should I drink?
Water, water, water! You should drink at least eight glasses of water a day even if you are not on a Freshology program. Be sure to drink one eight ounce glass of water before each meal. Try to limit coffee to one cup if possible. Caffeine and artificial sweeteners can have a negative effect on your insulin levels; therefore, it is best to keep them at a minimum
Can I drink alcohol?
You can have alcohol but remember to drink in moderation. For example, you can replace one snack/dessert with a glass of wine. In addition, combine it with some protein such as low-fat cheese. Remember that alcohol is high in sugar content, which increases insulin levels. This in turn can sabotage your weight loss.
Can I have caffeinated beverages on the program?
We suggest you do not drink caffeinated drinks on the program. Try tea or water!
Should I exercise while on the FRESHDINING Program?
Research has shown that an active lifestyle is a critical factor in successful weight loss. While it's true that physical activity supports consistent weight loss, its role is even more critical in long-term weight loss. Remember, as long as you use up more calories than you consume, you will always lose weight.
Should I snack before working out?
Most definitely! Eating a snack 30 to 45 minutes before your workout will ensure that you are balancing the hormonal benefits in your body, which in turn burns body fat.
What guidelines does Freshology follow?
All our programs are healthy calorie and carb- controlled meals that rely on lean proteins, fresh fruits, vegetables, good fats and low glycemic carbs. Freshology provides a balanced, portion controlled fresh and healthy food delivery service that has the best tasting menu on the market. Freshology meals are rich in antioxidants and superfoods, and contain no trans-fats. Every meal is created by our 5-Star chefs with menu rotations that provide the most variety for the most discerning palates.
Are you green
?
Freshology consistently emphasizes environmentally-conscious “best practices” in conducting its business. Whenever and wherever possible, we purchase our ingredients from local growers—minimizing the environmental costs of transportation—and from farms dedicated to practicing sustainable agriculture. Our meal packaging is re-used whenever possible, and is fully recyclable, for minimal environmental impact. At Freshology, we are constantly seeking new ways to reduce our carbon footprint, and value the health of our planet as passionately as we value the health of our customers.
What are some of the low glycemic index foods that Freshology uses?
Freshology utilizes many low glycemic idex foods everyday in their meals. Some examples include apples, peaches, mangos, melons, apricots, whole grain breads, whole grain pastas, kidney beans, oatmeal and barley broccoli, green beans, peppers, tomatoes, and yogurt.
What is Freshology?
Freshology provides gourmet calorie-controlled meals made with the finest ingredients cooked fresh and delivered to your front door. All our programs are healthy calorie and carb -controlled meals that rely on lean proteins, fresh fruits, vegetables, good fats and low glycemic carbs. Freshology is not just a diet; it is a complete dining experience.
Whether you are looking to achieve weight loss, maintain good health, or simply get your meals in the most convenient way, FRESHOLOGY has all the tools to help you reach your goals effortlessly.
What sets Freshology apart from all other similar programs available?
Freshology provides a balanced, portion controlled fresh and healthy food delivery service that has the best tasting menu on the market. Every meal is created by our 5-Star chefs and we have 14 day menu rotations that provide the most variety for the most discerning palates. We do not use preservatives, freeze - dried or dehydrated ingredients in any of our dishes. Customer service is available 6 days a week to provide you with information and support during your program.
What are the benefits of Freshology Programs?
Freshology is nutritionally balanced and convenient - it's like having your own personal chef and dietitian every day! Eat amazing gourmet food and lose weight. No shopping, no planning, no cooking, and no cleaning. Save time and money while looking and feeling your best.
In addition to weight loss and weight maintenance, the Freshology Diet sharpens mental focus, increases metabolism, stabilizes blood sugar, increases energy, and decreases cholesterol levels.
How can Freshology help me lose weight?
There is no magical formula for weight loss except for the following: If you take in less calories than you use, you will lose weight. Adopting a healthy diet is the key to successful, long-term weight loss. Freshology is not diet food- it is real food- the type of food you should be eating every day. It teaches you a healthier way to eat as a lifestyle vs. a short term "diet". We use only the leanest proteins, freshest produce available on the market and the highest quality ingredients for all of our meals.
Your results will depend on which program you choose and the amount of commitment you decide to put into it. Remember, you will have the benefit of your personal Freshology consultant to help you along the way in order to reach and maintain your goals.
Do you offer customer support?
Personal consultants are available 6 days a week. Simply call 1-877-893-7374.
What is GETSLIM Silver?
GETSLIM Silver is the first gourmet flash frozen weight loss program delivered right to your door! GetSlim Silver starts at 35.95 per day plus S&H.
How does it work?
As a GETSLIM Silver client, you will receive all of your prepared meals at your home or chosen location once a week via FedEx with all your meals for the week which will include 7 breakfasts, 7 lunches, 7 dinners and 7 desserts. The boxes are sent with a cooling system that ensures the proper temperature management of each box. We are also the first nationwide home meal replacement company to use GREEN packaging and use state-of-the-art production methods to ensure quality and freshness. Your meals are packaged in 21% less carbon dioxide emission containers that can be heated in both the microwave.
Where is GETSLIM Silver Available?
GETSLIM Silver is available throughout the continental United States except for- Hawaii, Alaska and Southern California (since we deliver to those areas on a daily basis)! We ship all orders via FedEx delivery to your home or office.
Is family style available?
We currently do not offer a family style service for the nationwide programs.
Are children’s menus offered?
We currently do not offer a children’s menus for the nationwide programs.
What number of calories does each meal contain?
Daily calories range from 1150-1400 calories for women and 1600-2000 calories for men.
Do you have menus?
Yes, we have our menus for the current and upcoming week on www.freshology.com by every Tuesday night. In addition, menus are included in your deliveries along with your food.
How can GETSLIM Silver help me lose weight?
There is no magical formula for weight loss except for the following: If you take in less calories than you use, you will lose weight. Adopting a healthy diet is the key to successful, long-term weight loss. GETSLIM Silver is not diet food- it is real food- the type of food you should be eating every day. It teaches you a healthier way to eat as a lifestyle vs. a short term
diet
. We use only the leanest proteins, freshest produce available on the market and the highest quality ingredients for all of our meal.
What if I have no weight to lose?
GETSLIM Silver can also be a weight maintenance program.
GETSLIM Silver represents a balanced diet with many benefits to overall health, including increased energy, the promotion of lean muscle mass and better mental clarity, to name a few. If you choose, GETSLIM Silver can easily add an additional snack or protein to your daily program to help maintain your weight. GETSLIM Silver is not only a convenient solution to those seeking to lose weight, but to those looking to maintain a healthy lifestyle and diet.
See how much others have lost with Freshology at www.freshology.com.
What results can I expect from GETSLIM Silver?
Your results will depend on which program you choose and the amount of commitment you decide to put into it. Remember, you will have the benefit of your personal Freshology consultant to help you along the way in order to reach and maintain your goals.
What is the average weight loss?
You will begin to see results in a few weeks of eating fresh gourmet meals. Although client results may vary, most people lose 1-3 lbs. per week thereafter.
How long before I see any results?
Within the first 5 days, your body will adjust to the portions and begin to alter your cravings thereafter. Some of our clients lost between 2-5 lbs in their first week by strictly sticking to GetSlim Silver weight loss programs. You should start to feel your clothing fitting a little looser within 2 weeks of the program.
How long will I need to stay on the program for?
How long you stay on the program depends on how much weight you have to lose.
Will I gain back weight once the program is complete?
At Freshology, what you feed your body is a way of life. Eating healthy leads to a happy and healthy emotional and physical well-being. Once you try the GETSLIM Silver program, you will have the knowledge to eat properly, understand portions and maintain your weight loss with the right commitment.
How long can I stay on the GETSLIM Silver meal Program?
We have had many success stories where a client starts on the program to lose weight and they have been with us ever since. We don't represent a diet- we represent a healthy lifestyle where we provide nutritionally balanced gourmet meals that you will love! This is the way you should be eating everyday- just let Freshology buy, prepare, cook and deliver it right to your door. Let us do all the work for you.
What else can I do to acquire a healthy lifestyle and get the most effective results on the GETSLIM Silver Program?
Review the Weight Loss - Acquiring a Healthy Lifestyle page under Nutrition.
How do I pay for my meals?
All Freshology Programs must be prepaid before the first delivery and may be purchased by credit card. Freshology accepts AMEX, VISA, MasterCard, money orders or cashier's checks. A money order or cashier's check must be processed prior to your first delivery.
Do you offer the option to continually receive the meals without having to call or place an online order?
Yes, but you must select that as an order option when you place your order. Please inform the customer service representative on the phone when you place your order or make that selection when you place your online order. You have the option for this automated service, which will be renewed atomatically for each program term to your credit card.
What if I go out of town during a scheduled meal delivery and need to take time off?
Contact your Freshology Consultant by 4pm on the Tuesday preceding the shipment date. We will suspend your deliveries for the dates you provide. The extra days will then be added to the end date of your program. You can then return to your Freshology program at any time.
Do you have a cancellation policy?
We require that you Contact your Freshology Consultant by 4pm on the Tuesday preceding the shipment date; you will be completely refunded for any unused portion of your program. Please keep in mind that should you cancel before the end of you plan, your daily rate may be prorated if you received a promotional rate. Your Freshology consultant will remind you towards the end of your program so that you have the choice to renew your program or take time off and resume at a later date. Remember, Freshology meals are freshly prepared. After an order has been placed, your fresh fruit and vegetables, produce and other ingredients are ordered. If you have a sudden emergency (out of town, etc.) please arrange for a friend or relative to pick up your meals.
Can I have my meals delivered to an alternate address?
Yes. Contact your Freshology Consultant by 4pm on the Tuesday preceding the shipment date in order for you not to have to experience a delay in the receipt of your package.
Can I order the program for only weekdays?
Absolutely! Our 5-day meal delivery plan options offer the perfect balance or structure and flexibility for those who eat out or travel as part of their lifestyle.
Can I do the program if I travel a lot?
Absolutely. If you contact your Freshology Consultant by 4pm on the Tuesday preceding the shipment date, we can route our national program to accommodate your travels plans.
Can I have me order sent to a P.O. Box?
No. FedEx will not ship to a P.O. Box
How soon will I begin to receive my meals?
9 to 15 days after signing up.
How are GETSLIM Sliver meals sent out?
All GETSLIM Silver meals are flash frozen and are packaged in a temperature controlled box with insulated material to keep the meals at the highest standards of safety and quality. Everything is then shipped via FedEx 1, 2 and 3 Day Ground and Express, depending on where you live.
How will I know my delivery is on the way?
Freshology or FedEx will not call before delivering the package. It is your responsibility to know a package is coming since you placed the order. An automatic email will be sent to you however, once your package has been shipped you will receive a tracking number for your reference. In the event that you do not receive the tracking information, please notify us immediately.
What happens when the package arrives at my door, but I am not home to receive it?
FedEx will only make one delivery attempt, and will leave your meals at your doorstep without a signature. In addition, a FedEx delivery record will be conclusive proof of delivery. The meals will be left for you in a sealed weatherproof cooler and will be safe and cool when you arrive home. When you arrive home, please place meals in your freezer. If you will not be able to pick up your package at the end of the day of the delivery, since the package is perishable, we strongly advise you to arrange for someone to be available to place your meals in a freezer upon delivery. We do recommend you choose a delivery day that will not result in an unattended delivery for an extended period of time.
What if my box arrives and the meals are defrosted?
If your box arrives and the meals are defrosted, do not be alarmed. As long as the meals are still refrigerator cold to the touch, your order can be placed in the fridge with no impact on the quality. Your heating instructions will need be adhered accordingly. If you are not sure, then call Customer Service at 1-877-893-7374.
How long can I keep the meals in the shipping package?
All packages keep frozen for up to 3 days with our special packaging. Remember, if you live in a warm weather climate to be mindful of that when receiving your package. We recommend that all customers refrigerate/ freeze their meals immediately upon receiving them.
What can I do to recycle my packing materials?
We at GET SLIM have a global awareness and we care about the environment and understand the need to recycle containers and packing materials. There are some great suggestions in your Startup Packet for recycling and/or re-using your packing materials.In order to recycle the Styrofoam that will arrive in your delivery boxes, you can visit EARTH911.ORG to find recycle centers in your area.
What if there is a problem/error with a meal that has been delivered?
If you have any question or concerns about any meals that you have received, please contact the Customer Service Department at 1-877-893-7374.
How long can I keep meals in my freezer?
The GETSLIM Silver flash frozen meals will stay fresh in your refrigerator for up to 3-4 months from receipt of your cooler
How do I heat the food?
With our Go Green containers, you can heat your meals in the microwave oven. Heating instructions are labeled on the container.
What about the sauce?
Each meal has individual heating instructions.
If I skipped a meal, how long will it last until I can get back to it?
Use By
dates are printed on the meal labels. This date is the last date we would recommend the meal be eaten on.
Should I take supplements?
Freshology meals promote the proper amount of vitamins and minerals. However, we do recommend Omega-3 Fish Oil as a wonderful source of health-promoting omega- 3 fatty acids. Always be sure to consult your physician if you have any further questions.
Can I add seasoning to the meals I received?
Yes, we recommend that you use low sodium seasoning whenever possible.
What if I have Diabetes?
This program is safe and very beneficial for Type 1 and Type 2 diabetes. By sticking to the program, you can greatly reduce your insulin dosage and lead a healthier life. Freshology programs focus on lean protein, complex carbohydrates, and low fat. Our program portions out your meals using only lean proteins and low glycemic fruits and vegetables. The lean protein is what keeps you feeling full and maintaining your blood sugars. We avoid any of the simple sugars like white bread, refined sugar, and pasta. These spike your blood sugar then drop rapidly and cause you to be hungry again shortly after eating.
Do you have kosher menus?
No, we do not.
What if I have high cholesterol?
High cholesterol is a result of eating foods high in cholesterol. Freshology offers an alternative to foods high in saturated fats. Freshology also offers only lean proteins.
Do you offer an organic program?
GETSLIM Silver does not offer an organic program however we use ONLY premium, antibiotic & hormone free proteins, wild caught or sustainably farmed fish, with roasted, baked and braised fruits and vegetables.
What if I am allergic or dislike a particular food?
If you have a shellfish allergy, or dislike certain proteins (poultry, red meat, seafood), your Freshology consultant will design and personalize your program to your preferences. Please be sure to take the opportunity to let us know what your needs are, so that we may design a program specifically for you.
Do you have a meatless menu?
We have meatless options to fit into any GETSLIM Silver menu that includes fish.
What if I’m on medication?
We suggest consulting your physician before you start this or any other nutrition program.
Can I do the program if I am breastfeeding?
Not on Silver, but Gold.
What can I do to get the most effective results on the Freshology Program?
In order to get the best results, we advise you not to add any extra meals or snacks on top of what you are already consuming with our program. Drink 8 glasses of water a day and avoid drinking more than 1 caffeinated beverage, along with sodas, juices, alcohol or sugar-filled drinks. We also advise, upon your physician's approval, to incorporate physical activity and exercise at least 3 days per week.
Stick to the program! Your Freshology consultant is there to answer all your questions and support you during your entire program.
Should I eat all three meals and two snacks even if I am not hungry?
You should most definitely eat all meals and snacks. Healthy eating is all about hormonal responses to food. The balance will shift if you do not eat everything that's provided in your program. At Freshology we calculate your daily nutritional requirements, so that you don't have to. Your meal plan has been designed to provide you with essential nutrients necessary for optimal energy, nutrition and weight loss.
What if I am still hungry?
If you are still hungry, we ask that your drink an 8oz glass of water. Sometimes we mistake our body as it being hungry, when in reality it is dehydrated. If you are still very hungry, during the first 2 weeks of transition, we list snacks that are under 150 calories in our
Recommended Snack List
available in your Welcome Packet.
What should I drink?
Water, water, water! You should drink at least eight glasses of water a day even if you are not on a Freshology program. Be sure to drink one eight ounce glass of water before each meal. Try to limit coffee to one cup if possible. Caffeine and artificial sweeteners can have a negative effect on your insulin levels; therefore, it is best to keep them at a minimum
Can I drink alcohol?
You can have alcohol but remember to drink in moderation. For example, you can replace one snack with a glass of wine. In addition, combine it with some protein such as low-fat cheese. Remember that alcohol is high in sugar content, which increases insulin levels. This in turn can sabotage your weight loss.
Can I have caffeinated beverages on the program?
We suggest you do not drink caffeinated drinks on the program. Try tea or water!
Should I exercise while on the GETSLIM Silver Program?
Research has shown that an active lifestyle is a critical factor in successful weight loss. While it's true that physical activity supports consistent weight loss, its role is even more critical in long-term weight loss. Remember, as long as you use up more calories than you consume, you will always lose weight.
Should I snack before working out?
Most definitely! Eating a snack 30 to 45 minutes before your workout will ensure that you are balancing the hormonal benefits in your body, which in turn burns body fat.
What guidelines does Freshology follow?
All our programs are healthy calorie and carb- controlled meals that rely on lean proteins, fresh fruits, vegetables, good fats and low glycemic carbs. Freshology provides a balanced, portion controlled fresh and healthy food delivery service that has the best tasting menu on the market. Freshology meals are rich in antioxidants and superfoods, and contain no trans-fats. Every meal is created by our 5-Star chefs and we have 14 day rotations that provide the most variety for the most discerning palates.
Are you green
?
Freshology consistently emphasizes environmentally-conscious
best practices
in conducting its business. Whenever and wherever possible, we purchase our ingredients from local growers-minimizing the environmental costs of transportation-and from farms dedicated to practicing sustainable agriculture. Our meal packaging is re-used whenever possible for minimal environmental impact. At Freshology, we are constantly seeking new ways to reduce our carbon footprint, and value the health of our planet as passionately as we value the health of our customers.
What are some of the low glycemic index foods that Freshology uses?
Freshology utilizes many low glycemic idex foods everyday in their meals. Some examples include apples, peaches, mangos, melons, apricots, whole grain breads, whole grain pastas, kidney beans, oatmeal and barley broccoli, green beans, peppers, tomatoes, and yogurt.
What can I do to recycle my packing materials?
We at GET SLIM have a global awareness and we care about the environment and understand the need to recycle containers and packing materials. There are some great suggestions on Page 8 of this Startup Packet for recycling and/or re-using your packing materials. In order to recycle the Styrofoam that will arrive in your delivery boxes, you can visit EARTH911.ORG to find recycle centers in your area
What is GETSLIM Gold by Freshology?
GETSLIM Gold provides gourmet calorie-controlled meals made with the finest ingredients cooked fresh and delivered to your front door. All our programs are healthy calorie and carb -controlled meals that rely on lean proteins, fresh fruits, vegetables, good fats and low glycemic carbs. Freshology is not just a diet; it is a complete dining experience.
Whether you are looking to achieve weight loss, maintain good health, or simply get your meals in the most convenient way, GETSLIM Gold by Freshology has all the tools to help you reach your goals effortlessly
What sets GETSLIM Gold apart from all other similar programs available?
GETSLIM Gold provides a balanced, portion controlled fresh and healthy food delivery service that has the best tasting menu on the market. Every meal is created by our 5-Star chefs and we have 28 day menu rotations that provide the most variety for the most discerning palates. We do not use preservatives, freeze-dried or dehydrated ingredients in any of our dishes. Customer service is available 6 days a week to provide you with information and support during your program.
What are the benefits of GETSLIM Gold Programs?
GETSLIM Gold is nutritionally balanced and convenient - it's like having your own personal chef and dietitian every day! Eat amazing gourmet food and lose weight. No shopping, no planning, no cooking, and no cleaning. Save time and money while looking and feeling your best.
In addition to weight loss and weight maintenance, the Freshology Diet sharpens mental focus, increases metabolism, stabilizes blood sugar, increases energy, and decreases cholesterol levels.
Do you offer customer support?
Personal consultants are available 6 days a week. Simply call 1-877-893-7374.
What is GETSLIM Gold?
GETSLIM Gold is based on a Fresh Classis menu that is offered nationwide and is customizable by critical proteins only. GETSLIM Gold starts at $47.95 per day plus S&H.
How does it work?
As a GETSLIM Gold client, you will receive all of your freshly prepared meals at your home or chosen location twice a week. Your meals are packaged in 21% less carbon dioxide emission containers that can be heated in the microwave.
Where is GETSLIM Gold Available?
GETSLIM Gold is available throughout the continental United States except for- Hawaii, Alaska and Southern California (since we deliver to those areas on a daily basis)! We ship all orders via FedEx delivery to your home or office.
Are children’s menus offered?
We currently do not offer a children’s menus for the nationwide programs.
What number of calories does each meal contain?
Daily calories range from 1150-1400 calories for women and 1600-2000 calories for men.
Do you have menus?
Yes, we have our menus for the current and upcoming week on www.freshology.com by every Tuesday night.
How can GETSLIM Gold help me lose weight?
There is no magical formula for weight loss except for the following: If you take in less calories than you use, you will lose weight. Adopting a healthy diet is the key to successful, long-term weight loss. GETSLIM Gold is not diet food- it is real food- the type of food you should be eating every day. It teaches you a healthier way to eat as a lifestyle vs. a short term "diet". We use only the leanest proteins, freshest produce available on the market and the highest quality ingredients for all of our meals.
What if I have no weight to lose?
GETSLIM Gold can also be a weight maintenance program.
GETSLIM Gold represents a balanced diet with many benefits to overall health, including increased energy, the promotion of lean muscle mass and better mental clarity, to name a few. If you choose, GETSLIM Gold can easily add an additional snack to your daily program to help maintain your weight. GETSLIM Gold is not only a convenient solution to those seeking to lose weight, but also for those looking to maintain a healthy lifestyle and diet.
See how much others have lost with GETSLIM Gold at www.freshology.com.
What results can I expect from GETSLIM Gold?
Your results will depend on the amount of commitment you decide to put into it. Remember, you will have the benefit of your personal Freshology consultant to help you along the way in order to reach and maintain your goals.
What is the average weight loss?
You will begin to see results in a few weeks of eating fresh gourmet meals. Although client results may vary, most people lose 1-3 lbs. per week thereafter.
How long before I see any results?
Within the first 5 days, your body will adjust to the portions and begin to alter your cravings thereafter. Some of our clients lost between 2-5 lbs in their first week by strictly sticking to GETSLIM Gold weight loss programs. You should start to feel your clothing fitting a little looser within 2 weeks of the program.
How long will I need to stay on the program for?
How long you stay on the program depends on how much weight you would like to lose or if you would like to continue to maintain your weight loss and utilize GETSLIM Gold to eat healthy meals.
Will I gain back weight once the program is complete?
At GETSLIM Gold, what you feed your body is a way of life. Eating healthy leads to a happy and healthy emotional and physical well-being. Once you try the GETSLIM Gold program, you will have the knowledge to eat properly, understand portions and maintain your weight loss with the right commitment.
How long can I stay on the GETSLIM Gold meal Program??
We have had many success stories where a client starts on the program to lose weight and continues to stay on our program for their long term maintenance. We don't represent a diet-we represent a healthy lifestyle where we provide nutritionally balanced gourmet meals that you will love! This is the way you should be eating everyday-just let Freshology buy, prepare, cook and deliver it right to your door and let us do all the work for you.
What else can I do to acquire a healthy lifestyle and get the most effective results on the GETSLIM Gold Program?
Review the Weight Loss - Acquiring a Healthy Lifestyle page under Nutrition.
How do I pay for my meals?
All Freshology Programs must be prepaid before the first delivery and may be purchased by credit card. Freshology accepts AMEX, VISA, and MasterCard.
Do you offer the option to continually receive the meals without having to call or place an online order?
Yes, but you must select that as an order option when you place your order. Please inform the customer service representative on the phone when you place your order or make that selection when you place your online order. You have the option for this automated service, which will be renewed atomatically for each program term to your credit card.
What if I go out of town during a scheduled meal delivery and need to take time off?
Contact your Freshology Consultant 7 business days before the day you need to leave. We will suspend your deliveries for the dates you provide. The extra days will then be added to the end date of your program. You can then return to your GETSLIM Gold program at any time.
Do you have a cancellation policy?
We require 7 business days notice prior to cancellation; you will be completely refunded for any unused portion of your program. Please keep in mind that should you cancel before the end of you plan, your daily rate may be prorated if you received a promotional rate. Your GETSLIM Gold consultant will remind you towards the end of your program so that you have the choice to renew your program or take time off and resume at a later date. Remember, Freshology meals are freshly prepared. After an order has been placed, your fresh fruit and vegetables, produce and other ingredients are ordered. If you have a sudden emergency (out of town, etc.) please arrange for a friend or relative to pick up your meals.
Can I have my meals delivered to an alternate address?
Yes. We will need 7 business days notice prior to your ship date in order for you not to have to experience a delay in the receipt of your package.
Can I have my order sent to a P.O. Box?
No. FedEx will not ship to a P.O. Box.
How are GETSLIM Gold meals sent out?
All GETSLIM Gold meals are FRESH and are packaged and sealed in special containers, then placed in a shipping box with insulated material to keep it at the utmost quality and meet the highest standards of safety and quality. Everything is then shipped via FedEx 1and 2 Day Ground and Express, depending on where you live.
How will I know my delivery is on the way?
Freshology or FedEx will not call before delivering the package. It is your responsibility to know a package is coming since you placed the order. An automatic email will be sent to you however. Once the shipping label is created you will receive a tracking number for your reference. In the event that you do not receive the tracking information, please notify us immediately.
What happens when the package arrives at my door, but I am not home to receive it?
FedEx will only make one delivery attempt, and will leave your meals at your doorstep without a signature. In addition, a FedEx delivery record will be conclusive proof of delivery. The meals will be left for you in a sealed weatherproof cooler and will be safe and cool when you arrive home. When you arrive home, please place meals in your refrigerator. If you will not be able to pick up your package at the end of the day of the delivery, since the package is perishable, we strongly advise you to arrange for someone to be available to place your meals in a refrigerator upon delivery. We do recommend you choose a delivery day that will not result in an unattended delivery for an extended period of time.
How does the food stay fresh when you deliver 3 to 4 days at a time?
We use a process called MAP- Modified Atmospheric Packaging. In this process, there is a vacuum pump that removes oxygen from the meal container in order to slow down the oxidation process of your meals. This allows the meals to stay fresher longer.
How long can I keep the meals in the shipping package?
You should remove your meals from their boxes the day they are delivered and palce them in the refrigerator. Remember, if you live in a warm weather climate to be mindful of that when receiving your package. Again, we recommend that all customers refrigerate their meals immediately upon receiving them.
What do I do if my wet ice packs are melted?
If your meals arrive and the wet ice packs are melted, do not be alarmed. As long as the meals are still refrigerator cold to the touch, your order can be placed in the fridge with no impact on the quality. If you are not sure, then call Customer Service at 1-877-893-7374.
What do I do with the empty box and ice water packs?
We suggest that your shipping boxes be recycled and your ice water packs be reused or disposed in the trash.
What if there is a problem/error with a meal that has been delivered?
If you have any question or concerns about any meals that you have received, please contact the Customer Service Department at 1-877-893-7374.
How do I heat the food?
With our Go Green containers, you can heat your meals in the microwave oven. We recommend that you remove the food and place it on a plate before microwaving it. We recommend heating your breakfast (after removing any fruit or sauce containers) for 1-2 minutes, lunch (after removing any sauce containers) for 1 ½ to 2 minutes and dinner (after removing any sauce containers) for 2-3 minutes, depending on the power of your microwave. If you don't have the time or convenience to do so, then you can remove the seal from the microwavable container and heat for 2-3 minutes.
What about the sauce?
Sauces should be poured over the meal either before or after the meal is heated. It is not recommended that the sauces in their plastic container be placed in the microwave to be heated.
If I skipped a meal, how long will it last until I can get back to it?
Use By
dates are printed on the meal labels. This date is the last date we would recommend the meal be eaten on.
Should I take supplements?
GETSLIM Gold meals promote the proper amount of vitamins and minerals. However, we do recommend Omega-3 Fish Oil as a wonderful source of health-promoting omega- 3 fatty acids. Always be sure to consult your physician if you have any further questions.
Can I add seasoning to the meals I received?
Yes, we recommend that you use low sodium seasoning whenever possible.
Can I order the program for only weekdays?
Absolutely! GETSLIM Gold is delivered twice a week with your meals for either 5 or 7 days.
What if I have Diabetes?
This program is safe and very beneficial for Type 1 and Type 2 diabetes. By sticking to the program, you can greatly reduce your insulin dosage and lead a healthier life. Freshology programs focus on lean protein, complex carbohydrates, and low fat. Our program portions out your meals using only lean proteins and low glycemic fruits and vegetables. The lean protein is what keeps you feeling full and maintaining your blood sugars. We avoid any of the simple sugars like white bread, refined sugar, and pasta. These spike your blood sugar then drop rapidly and cause you to be hungry again shortly after eating.
Can I do the program if I travel a lot?
Absolutely. As long as we are given a one week notice, we can route our national program to accommodate your travels plans.
What if I have high cholesterol?
High cholesterol is a result of eating foods high in cholesterol. GETSLIM Gold offers an alternative to foods high in saturated fats. Freshology also offers only lean proteins.
Do you offer an organic program?
GETSLIM Gold does not offer an organic program however we use ONLY premium, antibiotic & hormone free proteins, wild caught or sustainably farmed fish, with fresh fruits and vegetables.
What if I am allergic or dislike a particular food?
If you have a shellfish or tree nut allergy, or dislike certain proteins (poultry, red meat, seafood), your GETSLIM Gold consultant will design and personalize your program to your preferences. Please be sure to take the opportunity to let us know what your needs are, so that we may design a program to accommodate your needs.
Do you have a meatless menu?
We have meatless options to fit into any GETSLIM Gold menu. We do prefer that you have both soy and seafood of some kind to keep your variety interesting.
What if I'm on medication?
We suggest consulting your physician before you start this or any other nutrition program.
Can I do the program if I am breastfeeding?
Our FRESHMOMMY program, also available nationwide, is designed for nursing mothers. The menu has been designed to exclude certain items that are known to cause discomfort to both mother and child (i.e. broccoli, cauliflower etc.) FRESHMOMMY provides a healthy, nutritious, balanced diet for the optimal health of both mother and child.
What can I do to get the most effective results on the GETSLIM Gold Program?
In order to get the best results, we advise you not to add any extra meals or snacks on top of what you are already consuming with our program. Drink 8 glasses of water a day and avoid drinking more than 1 caffeinated beverage, along with sodas, juices, alcohol or sugar-filled drinks. We also advise, upon your physician's approval, to incorporate physical activity and exercise at least 3 days per week.
Stick to the program! Your Freshology consultant is there to answer all your questions and support you during your entire program.
Should I eat all the meals even if I am not hungry?
You should most definitely eat all meals and snacks. Healthy eating is all about hormonal responses to food. The balance will shift if you do not eat everything that's provided in your program. At Freshology, we calculate your daily nutritional requirements, so that you don't have to. Your meal plan has been designed to provide you with essential nutrients necessary for optimal energy, nutrition and weight loss.
What if I am still hungry?
If you are still hungry, we ask that your drink an 8oz glass of water. Sometimes we mistake our body as it being hungry, when in reality it is dehydrated. If you are still very hungry, during the first 2 weeks of transition, we list snacks that are under 150 calories in our
Recommended Snack List
available in your Welcome Packet.
What should I drink?
Water, water, water! You should drink at least eight glasses of water a day even if you are not on a Freshology program. Be sure to drink one eight ounce glass of water before each meal. Try to limit coffee to one cup if possible. Caffeine and artificial sweeteners can have a negative effect on your insulin levels; therefore, it is best to keep them at a minimum
Can I drink alcohol?
You can have alcohol but remember to drink in moderation. For example, you can replace one snack with a glass of wine. In addition, combine it with some protein such as low-fat cheese. Remember that alcohol is high in sugar content, which increases insulin levels. This in turn can sabotage your weight loss.
Can I have caffeinated beverages on the program?
We suggest you do not drink caffeinated drinks on the program. Try tea or water!
Should I exercise while on the GETSLIM Gold Program?
Research has shown that an active lifestyle is a critical factor in successful weight loss. While it's true that physical activity supports consistent weight loss, its role is even more critical in long-term weight loss. Remember, as long as you use up more calories than you consume, you will always lose weight.
What guidelines does Freshology follow?
All our programs are healthy calorie and carb-controlled meals that rely on lean proteins, fresh fruits, vegetables, good fats and low glycemic carbs. Freshology provides a balanced, portion controlled fresh and healthy food delivery service that has the best tasting menu on the market. Freshology meals are rich in antioxidants and superfoods, and contain no trans-fats. Every meal is created by our 5-Star chefs and we have 28-day menu rotations that provide the most variety for the most discerning palates.
Are you green
?
Freshology consistently emphasizes environmentally-conscious
best practices
in conducting its business. Whenever and wherever possible, we purchase our ingredients from local growers-minimizing the environmental costs of transportation-and from farms dedicated to practicing sustainable agriculture. Our meal packaging is re-used whenever possible for minimal environmental impact. At Freshology, we are constantly seeking new ways to reduce our carbon footprint, and value the health of our planet as passionately as we value the health of our customers.
What are some of the low glycemic index foods that Freshology uses?
Freshology utilizes many low glycemic index foods everyday in their meals. Some examples include apples, peaches, mangos, melons, apricots, whole grain breads, whole grain pastas, kidney beans, oatmeal and barley broccoli, green beans, peppers, tomatoes, and yogurt.
What can I do to recycle my packing materials?
We at GETSLIM Gold have a global awareness and we care about the environment and understand the need to recycle containers and packing materials. There are some great suggestions on Page 8 of this Startup Packet for recycling and/or re-using your packing materials.